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Remakes are very rare due to our technicians’ great attention to detail. We strive to provide you with the highest quality products for the best value. We invest heavily in human resources to control and maintain high-quality products. Therefore, we warranty our products for 5 years for fixed restorations and 1 year for removable restorations
We will repair/remake our products if a manufacturing fault is found and you have first paid all invoices you owe us for any products. The following will not be covered under this policy and will be charged at full price:
Our highly skilled QC supervisor will follow up the remake/repair case closely and we shall alone determine if the
remake/repair is charged or will be covered under our warranty policy.
We will pick-up and return your cases for free. The following will not be covered under this service and will be charged $15 for each pick-up and/or delivery:
We will return your cases for free, the following will not be covered under this service and will be charged $15 for delivery:
Payment terms are strictly 14 days from the date of the invoice. Interest will apply to any overdue amount at the rate of 5% per annum calculated daily and is payable upon request.